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Monday, February 20, 2023

Safari Sales Consultant at Shugulika Africa Limited

 Shugulika Africa Limited

Full Time

Date Posted:Feb 13 2023
Deadline (Date): Feb 27 2023

Job Description

Our client is looking for a Sales Consultant who will be responsible for creating custom itineraries for our clients and ensures that the tour file is maintained and updated throughout the customer journey lifecycle.


  • Handle all leads from clients (including individuals, agents, and corporates) with the correct costing and within the appropriate turnaround period specific to Takims Holidays.
  • Be proactive with leads by recommending services, activities, upselling, alternatives and any additional information on itineraries, suitable to the specific client.
  • Maintain the tour file from beginning to completion, including communicating with hotels, airlines and other suppliers.
  • Liaise with inter-company teams such as accounting, operations and air-travel to coordinate the tour file logistics.
  • Maintain good relationships with all our suppliers via phone and email conversations.
  • Report any challenges to the Head of Department, including any issues on the quality of services from third party suppliers.
  • Must be familiar with all existing products and services offered by Takims Holidays and in addition take a proactive role in learning about any new ones.
  • Maintain a professional demeanor and represent our brand positively always.
  • Ability to work under pressure and make changes to itineraries at the last minute to accommodate our clients’ needs.


  • Previous experience in tour consulting / sales encouraged but not required.
  • General knowledge of Tanzanian geography and national parks.
  • Ability to take initiative on new challenges.
  • Desire and willingness to learn about both the tourism industry and Takims Holidays.
  • Fluent in English in both speaking and writing.
  • Conversational Kiswahili.
  • Good organizational skills such as time management, and prioritizing tasks.
  • Good attention to detail.
  • Computer literate with Microsoft Word, Excel, and Outlook / Office 365.
  • Can work in a team and have good interpersonal skills.
  • Minimum 3 years office experience.

How to Apply: